Privacy Policy
Angeles Roastery ("the Company")
pledges to adhere strictly to laws and regulations relating to protection of
personal information by means of promoting "A Code of Conduct" that
the Company has adopted. The Company believes that it is its social
responsibility as well as the basis of its business activities to protect
personal information of customers, in order that the Company aims to provide a
safety and comfortable lifestyle for the customers. The Company hereby adopts
and observes its Privacy Policy.
1.
Privacy System
The Company considers personal information
of customers to be our important assets. Under the guidance of its officer in
charge of protection of personal information, the Company arranges the system
for Privacy Policy, and implements the protection of personal information and
the training of employees concerning privacy.
2.
Handling of Personal
Information
In order to manage personal information
appropriately, the Company follows Company rules in gathering, using and
entrusting the handling of personal information to third party. Disposal of
personal information shall also be carried out appropriately.
3.
Purpose of Use
In order to provide customers with better
products and services, the Company makes use of personal information strictly
within the terms of agreement obtained when conducting questionnaires, sample
distribution, prize competitions, e-mail services, catalog sales, sending
marketing emails, conducting statistical analysis as well as conducting various
consultations from customers. When gathering information, the purpose of use of
such information is as clearly defined as possible and the scope of such
information does not go beyond that which is required for the attainment of the
purpose. If any necessity arises for the use of personal information beyond its
initial purpose of use, the Company informs the customer about this new purpose
prior to use and obtains consent of the customer.
4.
Direct Marketing
When any person gives consent to the
Company, the Company may use customers' personal data (including but not
limited to phone numbers and email addresses) to send marketing materials and
other information by printed or electronic means. If customers no longer want
to receive such materials, customers may inform the Company accordingly.
5.
Shared Use
The Company may share the use of the
following personal information with its subsidiaries, associated companies and
other companies within the same group:
a.
Items of personal data that
may be shared:
Name, address, telephone number, e-mail address, product purchase
history
b.
Purpose:
Questionnaire, product monitoring, campaign announcements, dispatch
of products/prizes, marketing
c.
Name of person or
corporation responsible for the management of personal information:
Angeles Roastery
6.
Disclosure/Supply of
Personal Information
The Company will not disclose/supply
personal information of customers to third parties without prior consent given
by the customer concerned, unless otherwise required by law.
7.
Security
The Company adopts appropriate security
measures to protect personal information of customer and prevent illegal
access, loss, damage, tampering with or leaking of personal information. With
regard access to databases containing personal information, the Company
restricts the number of staff with authority of access and takes stringent
measures in order to prevent illegitimate use of personal information by
Company staff as well as external agents. Should any problems occurs, the
Company takes speedy remedial action.
8.
Requests Concerning
Personal Information from Customers
Requests from customers to view, correct,
delete and take other such action over their own personal information shall be
dealt with accordingly by the Company's support team. In accordance with the
Personal Data (Privacy) Ordinance, the Company is entitled to charge a fee
which is not excessive for processing any data access requests. However, in
order to prevent the leak of personal information to third parties, the request
is handled only when the Company can confirm the identity of the customer.
9.
Personal Information of
Minors
The Company provides the same protection to
personal information of minors as with adults. Provided however that, the
consent of parents/guardians may be sought as necessary.
10. Website
The Company makes a record of the Domain
Name Server address of the persons who visit the Company's website and the
pages the persons have visited during their visit to the website. The Company
uses this information only to analyze the traffic on its web site for preparing
statistics.
11. Policy Statement
The Company strictly complies with laws and
regulations, and other relevant rules to protect personal information, and
undertakes a continuous reform of its management system, including policies
(including this Privacy Policy), organization, planning, implementation,
inspection and review thereof to protect personal information.
12. Copyright
The copyright of the contents contained in
this site belongs either to Angeles Roastery or the contents are being used
under license obtained by Angeles Roastery. Users of the site are permitted to
use the contents of this site for personal use as approved by the Copyright
Law; however, they cannot go beyond the bounds of the Copyright Law to use,
transfer, or copy the contents without permission or to invoke other copyright.
13. Trademark
The trademarks and service marks carried on
this site are owned by Angeles Roastery or Angeles Roastery's affiliated companies
or are used under proper authority such as licensing. These trademarks and
service marks may not be used without permission.
14. Prohibited Activities
Users may not use this site for illegal
purposes or for purposes prohibited by the terms of this Site Policy. Users may
not use this site in such a way as to make it unusable or to damage it through
excessive load or other harmful means. Users may not use the site in such a way
as to impair the use or benefit of the site by a third party. Users may not
obtain information or try to obtain information or reference materials other
than those that are permitted through the site and by means other than those provided
by the site.
15. Disclaimer
Angeles Roastery shall not be held liable
for any problems, loss, or damage arising from any information carried by this
site or from the use of this site. The information contained in this site is
subject to change without notice and the operation of the site may be
temporarily suspended or stopped. We apologize for any inconvenience caused.
16. Law and Court Jurisdiction
Your use of this Website is governed by the
laws of the Hong Kong SAR and you agree to submit to the non-exclusive
jurisdiction of the Courts of the Hong Kong SAR in relation to any dispute
arising out of your use of or access to it.